Accessibility Statement

Access Markets Pty Ltd

Effective Date: 01/06/2026

Access Markets Pty Ltd is committed to making our website accessible and usable for as many people as possible.

We aim to provide a website experience that is clear, practical and easy to navigate for users accessing information about our services, equipment sales, Hire Access, servicing, repairs, parts, inspections, recertifications, painting and general access equipment support.

1. Our Accessibility Commitment

Access Markets is working to provide a website that can be used by people with a range of abilities, technologies and access needs.

Our goal is to make website content easy to read, understand and interact with, including for users who may rely on assistive technologies such as screen readers, keyboard navigation, browser zoom, text resizing or alternative input devices.

2. Accessibility Standards

Where practical, we aim to follow recognised web accessibility principles, including the Web Content Accessibility Guidelines.

These guidelines are designed to make websites more accessible for people with disability and improve usability for all visitors.

We understand that accessibility is an ongoing process and will continue reviewing and improving the website where possible.

3. What We Are Working To Support

We aim to provide a website that supports:

• Clear page headings and content structure

• Easy-to-read website copy

• Consistent navigation across pages

• Descriptive links and buttons

• Keyboard-friendly navigation where possible

• Sufficient colour contrast between text and backgrounds

• Alternative text for meaningful images where practical

• Responsive layouts across desktop, tablet and mobile devices

• Forms that are clear and easy to understand

• Helpful error messages where required

• Documents and downloadable files that are accessible where practical

4. Website Forms

Our website includes enquiry forms for services such as Hire Access applications, equipment sales enquiries, servicing and repairs, painting, parts and general contact.

We aim to make our forms clear and straightforward by using descriptive labels, practical field names and simple instructions.

If you have difficulty using a form, uploading a file or submitting an enquiry online, you can contact Access Markets directly and our team will assist where possible.

5. Images, Gallery Content And Equipment Information

Our website may include images, galleries, equipment photos, service examples and uploaded visual content.

Where practical, we aim to use meaningful descriptions or alternative text for important images. Some gallery or visual content may be decorative or used to show equipment condition, service work or examples of completed work.

If you need assistance understanding an image, gallery item, equipment listing or service example, please contact us and we will provide information in another format where reasonable.

6. Documents And Downloads

Our website may include downloadable documents, forms, machine information, service information or other files.

We aim to provide accessible documents where practical. However, some documents may be supplied by third parties, manufacturers, listing platforms or external sources and may not always be fully accessible.

If you need help accessing information from a document, please contact Access Markets and we will assist where reasonable.

7. Third-Party Platforms And Links

Our website may link to third-party websites or platforms, including equipment listing platforms, mapping services, analytics providers, social media platforms or other external tools.

Access Markets does not control the accessibility of third-party websites or platforms. We encourage users to review the accessibility information provided by those third-party services.

8. Ongoing Improvements

We aim to continue improving website accessibility as our website, services and digital content develop.

Accessibility improvements may include reviewing page structure, image descriptions, form labels, colour contrast, button wording, document accessibility and general website usability.

9. Feedback And Assistance

If you experience difficulty using our website or accessing information, we welcome your feedback.

Please contact Access Markets and let us know:

• The page or feature you were trying to use

• The issue you experienced

• The device, browser or assistive technology you were using, if relevant

• The information you need access to

We will review your feedback and do our best to provide assistance or an alternative way to access the information.

10. Contact Us

For accessibility feedback or assistance, please contact:

Access Markets Pty Ltd
Email: support@accessmarkets.com.au
Phone: 1300 631 610
Head Office: Heathwood, Queensland